Help with problems – Who can help?

departure checks for apartments
time-sensitive cases
if your name is missing from the door or is incorrectly spelt
if you notice a fault or something to be repaired in your apartment or the machines, devices or fixtures in it
if you notice that the lift is out of order (in an emergency call the lift maintenance company directly)
if you need the door opened because of a missing key – the maintenance company will charge you for the door opening
if it is too cold or too hot in your apartment
air conditioning in your apartment is not working, in your opinion
if you think there is a fault in the antenna network
rubbish collection matters

applications for apartments and exchanges
matters related to payment of rent
matters related to rental leases; renewal of fixed-term leases
if you need a statement of residency
if you want to rent a car parking space, garage, carport or sauna slot
if you are moving out, always submit a written notice of termination in good time before the end of the calendar month before you plan to end your tenancy
if you want to exchange your current apartment for some other Kiinteistö-KYS Oy apartment
in sauna and laundry room matters
accompanying purchase documents related to surface repairs
extra key orders/lost keys

repairs in apartments
faults and deficiencies which present a danger to residents or property
faults and purchases of home appliances
if you want to make changes to your apartment
property repairs, such as electricity, plumbing and air conditioning; lock and key matters
matters related to large renovations of property
if you have something to bring to our attention about the cleaning and maintenance of the properties
in matters related to yard refurbishment and repairs
building development work

applications for apartments and exchanges
matters related to payment of rent
in debt collection and eviction matters
if your neighbour continually disturbs you (we prefer you to make a written notice of this to our office, with your contact details supplied)
in matters related to residents’ activities