Kiinteistö-Kys

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  • Residency
    • Help with problems
    • Instructions for residents
    • Rules
    • Broadband services
    • For movers
    • Rescue plans

Broadband services

Broadband

In spring 2017 Kiinteistö-KYS Oy and Niiralan Kulma Oy conducted a tender for broadband and TV services. The winner of the tender was DNA, whose new contract begins on 1 April 2018. On that date the basic speed will change to 10/10 MB and the charges for higher speeds will become slightly cheaper.

All Kiinteistö-KYS Oy properties have fixed-line broadband supplied by DNA Oy. At Taivaanpankontie 6 and 8, ethernet-based fixed-line broadband is used, and in other properties VDSL technology is used, meaning residents need to their own VDSL modems.

Instructions for movers

If you are already a DNA broadband customer when you move to a Kiinteistö-KYS Oy’s apartment, it is possible that your current broadband subscription can be transferred to the Kiinteistö-KYS Oy broadband service. Contact DNA customer service before moving and ask them for instructions.

If your current broadband subscription is with another operator, contact them and ask if your broadband can be transferred to a Kiinteistö-KYS Oy apartment. On the other hand, as Kiinteistö-KYS Oy apartments come with 2 MB of free broadband, you should think about whether you want to pay for another operator’s broadband separately.

When moving out of a Kiinteistö-KYS Oy apartment, notify your move to DNA customer service and make sure that any higher connection speeds you may have come to an end. If DNA broadband is available at your new address, check whether your email addresses can be transferred to the new subscription.

Broadband registration

For the fixed-line broadband to work it must be registered with the operator. You can do this by calling DNA customer service on 044 144 044 and, after choosing the language, pressing 4, broadband services, and after that 3, housing company broadband. You can also register your broadband online at https://kauppa4.dna.fi/laajakaista.

Broadband devices

At Taivaanpankontie 6 and 8, which have ethernet, no separate devices are required. The broadband is connected to the desired room from the apartment’s distribution cabinet.

In other properties, the resident must get a VDSL terminal to connect to the internet via the building’s telephone network. You can find a list of compatible models on the DNA website and they are on sale in DNA stores, home appliance stores and in shopping centres.

Sharing the internet connection, Taivaanpankontie 6 and 8

If you want to connect more than one computer at a time to the internet, you will need to get a switch and use it to connect the broadband to several plugs in your apartment. In theory any 10/100 MB switch will work and they are on sale in home technology and computer stores, starting at €20.

WLAN routers can also be used to share the internet connection with different devices. We recommend that you get a WLAN router that supports both 2.4 GHz and 5 GHz frequencies. If a lot of residents get and use 2.4 GHz routers in the same building, the routers can start to interfere with each other, as the technology uses a limited number of channels. WLAN routers are on sale in home technology and computer stores, starting at €20.

Sharing the internet connection – other properties

When buying a VDSL terminal you should try to find one that has a built-in switch. That way, you will be able to plug in four computers using an ethernet cable. Many VSDL modems also contain a WLAN router, meaning you can wirelessly share the internet connection in the same way as with a separate WLAN router. The Inteno DG201 is such a device, for example, containing both a switch and a WLAN router readily installed. Instructions for sharing the connection or forming a WLAN network can be found in the usage and installation instructions for the device.

Data security

Residents are responsible for their own data security. We recommend that your computer has the latest antivirus/firewall software. If you use a WLAN network, we recommend that you use a proper password.

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Kiinteistö-KYS Oy
Taivaanpankontie 8 D
70200 Kuopio
puh. 017 288 6800
asiakaspalvelu@kiinteisto-kys.fi

Toimistomme on avoinna klo 8.00 - 15.45.
1.6. - 31.8. palvelemme klo 8.00 - 15.00.

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